AlertManager Terms and Conditions
- AlertManager is a Web Based
system, herein after referred to as the System. As such, there is
considerable information at hand to ensure the successful operation of the
System. Any person using this System, herein after referred to as the
User, or any acquaintance, family member, associate or anyone he/she may
come into contact, may not copy any part of this System. Any part includes
any logic, algorithms, screen layouts, methodology, built in documents,
graphics, information or documentation.
- The User shall not attempt
to make any claim on Ctas or any of its Contractors or employees, herein
referred to as the Supplier, or on any third party or supplier of
information relating to this System for the loss of any goods, revenue,
comfort, commitment or any loss that is deemed to be of substance, through
the use of this System.
- The User agrees that he/she
will not attempt to hack or misuse this System in any way.
- The User agrees not to
access the System by any other means than through the access provided by
Ctas on the www.AlertManager.co.nz
web page, or if a business user, through the provided HTTP URL, as
documented in the AlertManager Operational Manual.
- The User agrees to not
provide his/her login and password to anyone else.
- The User agrees to provide
correct and valid information, in particular, the Users own email address
and mobile phone number. Ctas NZ Ltd will not provide this information to
any other parties. We only use this information to send AlertManager
Notifications, Account info that are for you, and also, will forward you
your Customers Replies from TXT’s.
- The User agrees to being
responsible for any content that the User enters into the System.
- Where the User has applied
for a paid Plan, or has requested to keep using the system after a free
trial, then the user will pay in advance for those services. If required,
the Supplier will send invoices to the User at the end of each month.
- Where the User has selected
a Post Pay Plan, such as PayPerAlert, the User agrees to pay for SMS
messages as invoiced by Ctas at the end of each Calendar Month.
- Where the User is a
business with Controller Rights, the following applies:
- User agrees to only enter
genuine customers details, when the Users Customer has agreed to receive
Alerts on their Mobile phone or email, as appropriate.
- User agrees to remove, or
cease sending messages to a client when they have requested to be
removed, or message stopped or unsubscribed from their reminders.
- User agrees to use the
system for genuine reminders, alerts and client contact where the client
has a relationship with them.
- User agrees to not use the
system for unsolicited marketing, spaming or communicating with anyone
where their contact details have been provided by some other party in a
- The User agrees to only use
this System, in compliance and as documented, in one of the AlertPlans
provided in the Users setup screen.
- Where the User does not pay
their Subscription, and the account is more than one month overdue without
reasonable explanation, then the Supplier may disconnect the User’s
service to this System.
- If the User no longer
requires the System, then they should contact the Supplier and advise them
with 30 days notice. The User will be removed once certain criteria are
- After a User has confirmed
disconnection, then on request or if determined by the Supplier, all
information stored by the User in the System will be removed by the
Supplier. If the User requires this information then they should apply to
have it supplied within 30 days of the cancellation. This may incur some
- AlertManager is a 24x7
system, however faults or problems, although infrequent may still happen.
The Supplier will not be accountable for any loss or damage that may be
determined to be in relation to the operation of the System.
- The Supplier may from time
to time, update these Terms and Conditions. They will be available on the
- Some components of this
System rely on other parties to provide the end delivery of service. The
Supplier will do their best to ensure this happens in a timely manner,
however, there will be no warranty of Service, and the User shall not hold
Ctas accountable for any delays or failures.
- Ctas NZ Ltd services and
products are supplied on an “as is, as available” basis and
Ctas NZ Ltd specifically disclaims any warranty. Ctas NZ Ltd shall not be
liable for any consequential, direct or indirect damages, and Ctas NZ Ltd
shall not be responsible for any losses of income due to disruption of
service beyond the fees paid to Ctas NZ Ltd for the period of any
- The User agrees that if the
Supplier disables the Users account, that information stored in the System
may not be made available. The action of holding of this information will
not unreasonably be enforced.
- The User agrees that this
service and this agreement do not provide ownership to any parts of the System,
including any logic, algorithms, screen layouts, methodology, built in
documents, graphics, information or documentation and Intellectual
Property. The Supplier will continue to own all parts, until such time as
the System is no longer required, or is sold to another company.
- The Supplier reserves the
right, from time to time, to send txt messages or emails to the User in
relation to the Users Plan or some aspect about the Users service that the
Supplier considers the User might need to know. This right does not extend
to spaming or any way that could be an annoyance to the User.
- While the Supplier manages
the cost of sending SMS, there may be other fees the User may incur, such
as, but not limited to, Internet access, ISP charges, cost of receiving email
on Mobile. The User agrees to not seek any financial expenses or pass any
costs on to the Supplier, other than those specifically agreed to in these
Terms and Conditions.
- The System has some Events
loaded that Users can select from. There is no guarantee that the event
rounds are all at the correct time, as many occurances can influence
different information or changes.
- This System has an
automated cleanup routine, such that old Alerts that have been sent, and
are over 60 days old, are removed from the system. The User acknowledges
- AlertPlan1 is a free plan
with a limit of 20 Alerts / month on the proviso that the User maintains
an average of 10 / month or less. If the user exceeds 10 / month, and
there are no mitigating circumstances or prior advice, the the Supplier
reserves the right to charge the User at the standard txt/SMS rate of 25c
All Logos and graphics, apart
from some of the photography on this site, is the property of Ctas NZ Ltd,
being the company that owns AlertManager.
Some of the photos, are
supplied from professional photographers, web site companies or other 3rd
parties. In each case, photography on this site, has been approved for AlertManager,
and is not available for copying, downloading or any other use.
It is forbidden to take any
images, graphics or photography from this site, without the express permission
of the Web Site owner.
All work on this web site,
excluding some of the photography, which has individual Agreements, is
protected under the Copyright Act 1994 of New Zealand.
AlertManager is a Ctas NZ Ltd
system, and as such, any terms, conditions, copyright and privacy stipulations,
that are not covered directly from AlertManager, will be applied from Ctas NZ
Ltd terms and conditions.
During normal operation, you
will use AlertManager to perform activity on your account. This is enabled by
you using your login to perform activities. For this to occur it is necessary
for AlertManager to store information collected from you. This is as follows:
Collection of Information – Alert
Manager collects the data you enter when you sign up and when you provide
additional logins to members of your team. This includes:
Login ID, Mobile Phone number and Email
Billing information may be provided to us
in some cases. This may be your Company Name, Physical Address if you choose to
Optionally, an alternative email address
if you require invoices sent to someone else.
A password that you create to enable your
This information is only used by AlertManager or Ctas NZ Ltd to perform
communications, billing and the normal functionality of AlertManager as a TXT
Message sending system. Ctas NZ Ltd cannot access your password.
The information collected is stored in a secure database, in our
physical server in NZ. It is not available to anyone else, and only available
to you, when you are logged in.
Use of Personal Information – The
information collected by Alert Manager is used for the following purposes:
Enabling you to login to the system and
use it as designed.
Enable you to send TXT messages and/or
emails to yourself.
Alert Manager to send you invoices each
Alert Manager to route TXT Replies to
your email account.
Us to communicate directly with you via
email or mobile, when necessary for the maintenance, support and billing
f. Us to support you, if there are any faults that we
need to work on.
Disclosure of Personal Information
– We will not disclose, sell, lease, lend, rent or make available
personal information of the user to any third parties. We do reserve the right
to disclose information to legal authorities if required to by law.
Access to your Personal Information
– When you login to Alert Manager, you can review your information from
in the User Settings page.
If you require us to remove your information, you can use the Contact Us form,
and we will comply with your requirements.
stores cookies on your computer to save you having to login every time you go back
to the system. The Cookies are stored for 30 days, and this is updated each
time you access the system. Cookies store the following: Login ID, Password
(encrypted), Privilege, Email, Mobile, Plan, Default Send, Default Add Login
Ref, Own TXT setting, Single / Multipart
you want to clear these, follow your browser instructions.
Protection of users information –
The information in Item 1, is stored on our secure server, and is not available
to anyone else, without a login. In cases where you choose to use Credit Card,
this is through Paypal, and the privacy rules are governed by Paypal, and we
have no control or direct relationship with Paypal, in regard to your account,
or your use of their service to make payment.
All information stored, is only done so for the normal operation of
AlertManager. We do not pass this information to any other parties, and do not
use it ourselves, apart from the activities required for normal operation, and
explained in detail in section 2 above.
Your Clients information – During
the normal use, and if you are a business using AlertManager to send messages
to your clients, you will either add them as your clients, upload them or send
adhoc messages to them. Clients information must have been recorded by you and
your use of them must comply with the Terms and Conditions in this document.
8. Removal of your Personal
Information. If you have a current Alert Manager account, and wish to have your
personal information removed, you can request this by using the Contact form.
Removal is achieved by deleting your account, and this removes all of your
details, any member logins and any client details that you may have entered.
Contact Us – using the Contact Us
form on Alert Manager site, if you have any questions or concerns about the
storage and use of your information.